Terms and Conditions

Welcome to Dandenong Cab Services. By booking or using our taxi services in Melbourne, you agree to the following terms and conditions. Please read them carefully before confirming your ride.

  • All bookings are subject to vehicle availability and confirmation at the time of reservation.
  • Accurate pickup and drop-off details must be provided to avoid delays or additional charges.
  • Airport Transfer bookings should include correct flight information for smooth coordination.
  • Waiting time charges may apply if the passenger is not ready at the scheduled pickup time.
  • Corporate Transfer services may require prior account approval and agreed payment terms.
  • Wedding Transfer and Event Transfer bookings should be scheduled in advance to ensure availability.
  • Parcel Delivery services must not include restricted, dangerous, or unlawful items.
  • Passengers are responsible for ensuring that parcels are securely packed and labelled.
  • Tour Service bookings are based on agreed duration, destinations, and vehicle type.
  • Fare estimates are indicative and may vary depending on traffic, route changes, or extra stops.
  • Cancellation fees may apply for late cancellations or no-shows.
  • Passengers must follow Victorian transport regulations and driver instructions at all times.
  • Damage caused to the vehicle by passengers may result in cleaning or repair charges.
  • Dandenong Cab Services is not liable for delays caused by traffic, weather, or unforeseen events.
  • We respect customer privacy and handle personal information responsibly and securely.

By proceeding with a booking, you acknowledge that you understand and accept these terms and conditions. For any clarification, please contact our customer support team before confirming your ride.